FAQs

Checkout our frequently asked questions below. If you still can’t find your answer, please contact us at:

[email protected]

What are my shipping options?

Shipping cost can be calculated on the checkout page.

When will my order ship?

All orders ship within 1-2 business days from the date of your order confirmation. All orders received before 12pm PST will be processed same day; any orders placed after 12pm PST will be processed on the following business day. Orders placed Friday after 12pm PST will ship the following Monday.

How do I track my order?

If you have an account with us, log in to your account. Go to “My Orders” and click “View Order.” Then click “Track Your Order” and a pop-up will appear with a tracking link.

If you don’t have an account with us or have not received an order confirmation email please contact [email protected] with your order number, billing last name, and email address or zip code.

How do I cancel or change my order?

We are not able to make any changes to an order or cancel it once it has been placed. We’re happy to assist you with returning an order once you receive it.

What is your return and exchange policy?

We offer a full refund only if the product(s) are faulty or damaged. The returned items must be in the exact same condition as they were received.

However, if it is any other reason, we offer exchange on the product(s).

Items indicated as “Final Sale” at the time of purchase are not eligible for return or exchange.